Monday, February 7, 2011

Desktop Sharing

In order to identify an issue which cannot be recreated in local environments, remote access is required. The approach to login to client machine has become a necessity. The market has given us so many easy tools that has made customer service very easy.
VNC Server, Mikogo, GotoMeeting and many more.

Friday, February 4, 2011

Outlook Crashes

Some self steps before taking your laptop to IT on Outlook crashes.
Run the following :
outlook /resetnavpane
or
outlook.exe /safe

Saturday, January 1, 2011

SMART Goals

It has been said that the two most important days in your life are the day you are born and the day you discover why!... Make sure your goals support your reason for being.


What does SMART Goals Stand for :

S - specific ( significant)
M - measurable ( meaningful, motivational)
A - attainable ( agreed upon,  achievable, acceptable, action-oriented)
R - relevant ( realistic, reasonable, rewarding, results-oriented)
T - time-based ( timely, tangible, trackable)

Goals do not support your life or business main purpose. Put another way, the goal is not aligned with what you are trying to accomplish. Goals support your reason for being. SMART goals tend to give you a laser focus and keep you on track.